How to Cancel Monday.com in 2026 - Export Your Data First
Cancel Monday.com on web. 30 days notice required before subscription end. Export boards to CSV before downgrading. Only admins can cancel. No refunds.
To cancel Monday.com, click your profile picture in the bottom left, select Administration, go to the Billing section, and choose to cancel or downgrade your plan. Monday.com requires 30 days notice before your subscription end date for cancellation to take effect - if you miss that window, you may be charged for another billing cycle. The process is web-only and only account admins can access billing settings. At $12/seat/month (monthly) or $9/seat/month (annual) for the Standard plan, Monday.com costs grow fast with team size. A 10-person team on monthly Standard pays $120/month. Before cancelling, export your boards to CSV - go to any board, click the three-dot menu, and select Export to CSV. Do this for every board with important data because the free Individual plan limits you to 2 seats and 3 boards, which makes older data inaccessible. The free tier is extremely limited compared to paid plans: only 2 users, up to 3 boards, and 200+ templates. For anything beyond personal task tracking, you will need a paid plan or a different tool.
What you'll learn
- How to cancel Monday.com on web (the only method)
- The 30-day notice requirement that catches people off guard
- How to export board data to CSV before cancelling
- What the free Individual plan includes vs what you lose
- Free project management alternatives to Monday.com
Monday.com requires 30 days notice before your subscription end date. If your renewal is less than 30 days away, you may be charged for one more cycle. Check your billing date in Administration and cancel with time to spare.
Monday.com Plans and Pricing (2026)
| Billing | Price (India) | Price (US) |
|---|---|---|
| Monthly (Basic) | - | $12/seat/mo |
| Annual (Basic) | - | $9/seat/mo |
| Monthly (Standard) | - | $14/seat/mo |
| Annual (Standard) | - | $12/seat/mo |
Monday.com also offers Pro at $24/seat/month (monthly) and Enterprise with custom pricing. The minimum seat count is 3 for paid plans, so you cannot buy just one seat - the lowest paid option costs $36/month for 3 seats on the Basic monthly plan. Annual billing saves about 18% compared to monthly. Indian users are charged in USD since Monday.com does not offer INR pricing. The free Individual plan is limited to 2 seats and 3 boards, making it suitable only for personal use.
Monday.com cancellation is web-only. You cannot cancel through mobile apps. Use a desktop browser to access Administration settings.
How to Cancel Monday.com on Web
- 1Click your profile picture in the bottom left corner
- 2Select Administration from the menu
- 3Click Billing in the left sidebar
- 4Look for the option to cancel or downgrade your plan
- 5Follow the confirmation prompts to complete cancellation
- 6Export your board data to CSV before the plan expires
Only account admins can access the Billing section. If you do not see Administration in your profile menu, you do not have admin access. Contact your account admin to handle the cancellation.
How to Export Monday.com Data Before Cancelling
- 1Open the board you want to export
- 2Click the three-dot menu at the top right of the board
- 3Select Export board to Excel or Export to CSV
- 4Repeat for every board containing important data
- 5Save the exported files in a safe location
Export your data before the plan expires because the free Individual plan only allows 3 boards. Any boards beyond that limit become inaccessible. The export includes item names, column values, and status information but does not include file attachments or conversation updates. Download any important attached files manually from each item before cancelling.
What Happens After You Cancel Monday.com?
After the 30-day notice period and your billing cycle ends, your account reverts to the free Individual plan. This means a hard limit of 2 seats and 3 boards. If your workspace has more than 3 boards, the extra boards become inaccessible - not deleted, but you cannot view or edit them until you either upgrade again or delete boards to get under the limit. All your data technically remains on Monday.com's servers for a period, but you cannot access it on the free plan if it exceeds the limits. Integrations and automations stop working on the free plan. Dashboards, time tracking, Gantt views, and formula columns are all locked behind paid tiers. The free plan is really just a basic task board for 1-2 people - it is not a functional replacement for a team workspace.
Monday.com in India - Key Notes
Monday.com charges in USD, so Indian teams pay through credit cards with potential foreign currency fees of 1-3%. At current exchange rates, the Basic plan for 3 seats costs roughly ₹3,000/month on monthly billing or ₹2,250/month on annual. The 3-seat minimum means solo users or two-person teams still pay for 3 seats. If you subscribed via a corporate credit card, coordinate with your finance department before cancelling. UPI autopay does not apply since Monday.com bills credit cards directly. For Indian startups, the cost in USD without regional pricing makes Monday.com one of the pricier options - tools like ClickUp and Notion offer free tiers with significantly more features for small teams.
Alternatives to Monday.com
ClickUp offers a free plan with unlimited tasks, members, and multiple project views including Gantt charts. Notion provides free personal use with Kanban boards, docs, and databases. Asana's free tier supports up to 10 users with unlimited tasks and projects. Trello Free gives you unlimited cards with up to 10 boards per workspace. For teams that need Gantt charts and time tracking (Monday.com's strongest features), Teamwork has a free tier for up to 5 users. Basecamp offers a flat $299/month for unlimited users with no per-seat pricing. If you are evaluating which tools to keep and which to drop, use RecurStop to track all your team subscriptions in one dashboard and get alerts before any renewal charges.
Frequently Asked Questions
What does the 30-day notice requirement mean for Monday.com?
Monday.com requires you to submit your cancellation at least 30 days before your subscription renewal date. If your renewal is on April 15 and you cancel on April 1 (only 14 days before), you may still be charged for the next billing cycle. The cancellation then takes effect at the end of that additional cycle. Always check your renewal date in the Billing section and cancel with at least 30 days to spare.
Can I cancel Monday.com from the mobile app?
No. Monday.com billing management is only available through the web interface on a desktop browser. The mobile apps do not include Administration or Billing settings. You need to log in at monday.com from a computer to access the cancellation flow. Only account admins have permission to view and modify billing settings.
What happens to my boards if I have more than 3 on the free plan?
Boards beyond the 3-board limit on the free Individual plan become inaccessible. They are not deleted from Monday.com's servers, but you cannot view, edit, or export them. To regain access, you would need to either upgrade back to a paid plan or delete existing boards to get under the limit. This is why exporting all important board data to CSV before cancelling is critical.
Does Monday.com offer refunds when you cancel?
Monday.com does not provide refunds for unused time in your billing period. Your paid features continue working until the current cycle ends and the 30-day notice period is satisfied. For annual plans, early cancellation can mean losing many months of unused service. If you experienced a billing error or were charged incorrectly, contact Monday.com support directly through their help center.
Can I downgrade Monday.com instead of fully cancelling?
Yes. Instead of cancelling entirely, you can downgrade to a cheaper plan. For example, moving from Standard to Basic reduces the per-seat cost. You can also reduce the number of seats on your current plan if your team has shrunk. Both options are available in the Billing section under Administration. Downgrading still follows the same 30-day notice requirement, so plan ahead and make the change well before your renewal date.