How to Cancel Asana Premium in 2026 - Downgrade to Basic Free
Cancel Asana Premium or Business on web. Only the Billing Owner can downgrade. No refunds for current billing period. Web-only cancellation process.
To cancel Asana, go to app.asana.com, click your profile photo in the top right, select Admin Console, go to Billing, and click Downgrade to Basic. Asana will show you a confirmation screen listing what features you will lose - confirm the downgrade to complete the process. The entire cancellation is web-only and takes about two minutes, but there is a critical requirement: only the Billing Owner of the organization can perform the downgrade. If you are a regular member or even an admin without billing permissions, you cannot access the billing page. At $13.49/user/month (monthly) or $10.99/user/month (annual), Asana Premium costs scale quickly with team size. A 10-person team pays $134.90/month on the monthly plan. The free Basic plan supports up to 10 users with unlimited tasks, projects, messages, and file storage up to 100 MB per file. What you lose on Basic is Timeline view, custom fields, forms, rules (automation), milestones, and advanced search. For small teams that primarily use task lists and boards, Basic covers the essentials.
What you'll learn
- How to downgrade Asana to Basic on web (the only method)
- Why only the Billing Owner can cancel - not regular admins
- What your team keeps vs loses after downgrading to Basic
- Asana's no-refund policy and billing cycle details
- Free project management tools that replace Asana Premium features
Asana does not offer refunds for unused time in your billing period. Downgrade a few days before your next renewal to get the most value from your current plan. Check your billing date in Admin Console before cancelling.
Asana Plans and Pricing (2026)
| Billing | Price (India) | Price (US) |
|---|---|---|
| Monthly | - | $13.49/user/mo |
| Annual | - | $10.99/user/mo |
Asana also offers a Business plan at $30.49/user/month (monthly) or $24.99/user/month (annual) with advanced features like portfolios, goals, and workload management. The Enterprise plan has custom pricing. The annual plan saves about 18% compared to monthly billing. Indian users are charged in USD since Asana does not offer INR pricing. The Basic plan is free for up to 10 users, making it a solid option for small teams that do not need advanced project management features.
Asana cancellation is web-only. You cannot downgrade through the Asana mobile app on iPhone or Android. Use a desktop browser at app.asana.com.
How to Cancel Asana Premium on Web
- 1Go to app.asana.com and log in
- 2Click your profile photo in the top right corner
- 3Select Admin Console from the dropdown menu
- 4Click Billing in the left sidebar
- 5Click Downgrade to Basic
- 6Review the features you will lose and confirm the downgrade
Only the Billing Owner can access billing settings and downgrade. If you do not see the Billing option in Admin Console, you are not the Billing Owner. Ask your organization's Billing Owner to handle the cancellation or transfer billing ownership to you first.
What Happens After You Cancel Asana?
Your Premium features stay active until the end of your current billing period. After that, your organization reverts to the Basic plan. All your tasks, projects, conversations, and attachments remain intact - Asana does not delete any data when you downgrade. What you lose is Timeline view (Gantt-style project timelines), custom fields on tasks, forms for intake requests, rules and automation, milestones, advanced search and reporting, and admin features like data export and team management controls. Projects that used Premium features like custom fields will still show the data, but you cannot edit or create new custom fields. Board view, list view, and calendar view all continue working on Basic. The 10-user limit on Basic is per organization - if you have more than 10 members, some will need to be removed or you will need to keep the paid plan.
Asana in India - Key Notes
Asana does not offer INR pricing, so Indian teams pay in USD. Depending on your bank, expect a 1-3% foreign currency conversion fee on top of the listed price. At current exchange rates, Asana Premium costs roughly ₹1,125/user/month on the monthly plan or ₹915/user/month on annual billing. For a 5-person team, that is about ₹5,625/month. If you set up billing through a corporate credit card, coordinate with your finance team before cancelling to avoid disruption. UPI autopay does not apply since Asana charges credit cards directly. Indian startups and small teams often find that free tools like Notion (free for individuals, limited free team plan), Trello Free, or ClickUp Free cover their project management needs without USD billing.
Alternatives to Asana Premium
Trello offers a free tier with unlimited boards, lists, and cards for up to 10 boards per workspace. ClickUp has a generous free plan with unlimited tasks, members, and 100 MB storage. Notion combines project management with docs and wikis in a free plan for individuals. Linear is free for small teams and popular among software teams for its speed. For teams that need Gantt charts (the main Asana Premium draw), Monday.com has a free tier for up to 2 users. Todoist and Microsoft To Do are solid for individual task management. If you are switching tools or keeping some paid subscriptions, use RecurStop to track all your productivity subscriptions in one place and get reminded before renewal charges hit your card.
Frequently Asked Questions
Can I cancel Asana from the mobile app?
No. Asana only allows billing changes through the web interface at app.asana.com. The iOS and Android apps do not have billing management options. You need to use a desktop browser to access Admin Console and the Billing section. If you are away from your computer, you can try requesting the desktop version of the site in a mobile browser, but the full desktop experience is more reliable.
What happens to my projects and tasks after downgrading Asana?
All your projects, tasks, conversations, and file attachments remain intact after downgrading to Basic. Nothing gets deleted. However, Premium-specific features become read-only or inaccessible. Custom fields on existing tasks still display their values but you cannot create new ones or edit field definitions. Timeline view becomes unavailable. Rules and automation stop running. Your data is safe - you just lose access to advanced features.
Does Asana offer refunds when you cancel?
Asana does not provide refunds for unused time in your current billing period. Your paid features continue working until the billing period ends, then the account reverts to Basic. If you believe you were charged incorrectly or experienced a billing error, contact Asana support through the Help Center. For annual plans, this means you could lose months of unused service if you cancel early, so timing matters.
Who is the Billing Owner and how do I find them?
The Billing Owner is the person who originally set up the paid Asana plan for your organization. Only this person can access billing settings, change plans, or downgrade. To find who it is, go to Admin Console and look at the Members section - the Billing Owner will have a special designation. If the Billing Owner has left your company, contact Asana support to transfer billing ownership to an active admin.
Can I use Asana free with more than 10 people?
The Basic (free) plan has a limit of 10 members per organization. If your team has more than 10 people, you will need to either keep a paid plan, remove members to get under the limit, or split into separate free organizations. Each organization is independent, so splitting means losing cross-project visibility. For teams of 11-15 people, it is often worth paying for at least the monthly plan to keep everyone in one workspace.