How to Cancel Dropbox Plus in 2026 - Web, iOS, and Android
Cancel your Dropbox Plus or Professional subscription on the website, iPhone, or Android. Covers the 30-day trial, refund policy, and what happens to your files.
To cancel Dropbox Plus, log in to dropbox.com, click your avatar in the bottom-left corner, select Manage account, click Cancel plan, choose a reason, click Continue cancelling, and confirm. If you subscribed through Apple or Google Play, you need to cancel through your phone's subscription settings instead. At $13.99/month or $119.99/year, Dropbox Plus is not cheap for cloud storage. With Google Drive offering 15 GB free and Google One at $1.99/month for 100 GB, many people find Dropbox hard to justify unless they rely on its specific sync features. The biggest concern when cancelling Dropbox is your files. When you cancel, your account downgrades to the free Basic plan with just 2 GB of storage. If you have more than 2 GB of data, Dropbox will not delete your files immediately, but it will stop syncing and you will not be able to upload new content until you are under the limit. Back up everything important before cancelling.
What you'll learn
- How to cancel Dropbox Plus on the website, iPhone, and Android
- What happens to your files after downgrading to Basic (2 GB free)
- 30-day refund window for annual plans and trial cancellation
- How to back up your Dropbox files before cancelling
- Cloud storage alternatives that cost less than Dropbox
Before cancelling, download all your important files from Dropbox. After downgrading to Basic (2 GB), files over the limit are preserved but stop syncing. Dropbox may eventually delete them if your account stays over the limit for an extended period.
Dropbox Plans and Pricing (2026)
| Billing | Price (India) | Price (US) |
|---|---|---|
| Plus Monthly | Charged in USD | $13.99/mo |
| Plus Annual | Charged in USD | $119.99/yr |
| Free Trial | 30 days | 30 days |
Dropbox charges in USD globally. The annual Plus plan at $119.99/year works out to about $10/month - a modest saving over the $13.99 monthly rate. Dropbox Professional costs $24.99/month or $239.99/year and adds features like Smart Sync and full-text search. The free Basic plan gives you just 2 GB, which is far less generous than Google Drive (15 GB free) or OneDrive (5 GB free). If you are still within your 30-day free trial, cancel before it ends to avoid any charges.
How to Cancel Dropbox Plus on Web
- 1Go to dropbox.com and log in to your account
- 2Click your avatar or initials in the bottom-left corner
- 3Select Manage account (this opens your account settings)
- 4Click Cancel plan under your current subscription
- 5Select a reason for cancelling
- 6Click Continue cancelling
- 7Confirm your cancellation on the final screen
How to Cancel Dropbox on iPhone (iOS)
- 1Open Settings on your iPhone
- 2Tap your name at the top (Apple ID)
- 3Tap Subscriptions
- 4Find Dropbox in the list and tap it
- 5Tap Cancel Subscription and confirm
How to Cancel Dropbox on Android
- 1Open the Google Play Store app
- 2Tap your profile icon - Payments & subscriptions
- 3Tap Subscriptions
- 4Find Dropbox and tap it
- 5Tap Cancel subscription and confirm
Dropbox sometimes offers retention discounts when you try to cancel. If you are cancelling because of price, watch for a discount offer during the cancellation flow - it could save you 20-50% on your next billing cycle.
What Happens After You Cancel Dropbox?
After cancelling Dropbox Plus, your paid features remain active until the end of your current billing period. Once it expires, your account downgrades to Dropbox Basic with 2 GB of storage. Your files are not immediately deleted, but if you have more than 2 GB stored, Dropbox stops syncing across devices and blocks new uploads. Existing files remain accessible through the web interface, but the desktop and mobile apps will not sync until you are under the storage limit. Shared folders you own remain shared, but collaborators lose access to Plus-only features like version history beyond 30 days. Your account, login, and file structure stay intact. If you resubscribe later, everything returns to normal. Download important files before your subscription expires to avoid any risk.
Dropbox in India - Key Notes
Dropbox charges in USD globally, including for Indian users. If you pay with an Indian credit or debit card, your bank applies a foreign currency conversion markup, typically 1-3.5% on top of the exchange rate. Subscribing through Google Play or the Apple App Store may result in slightly different pricing due to platform-specific regional adjustments. If you set up auto-renewal through a UPI-linked payment method on Google Play, check your UPI mandate settings in your bank or UPI app after cancelling to confirm the mandate is revoked. For Indian users looking for cloud storage, Google One at ₹130/month for 100 GB offers better value than Dropbox Plus and charges in INR with no currency conversion fees.
Alternatives to Dropbox
Google Drive gives you 15 GB free and Google One starts at $1.99/month (₹130/month in India) for 100 GB - much cheaper than Dropbox for pure storage. OneDrive from Microsoft includes 5 GB free, and a Microsoft 365 Personal subscription ($9.99/month) includes 1 TB of OneDrive storage plus Word, Excel, and PowerPoint. iCloud+ starts at $0.99/month for 50 GB if you are in the Apple ecosystem. For more advanced features like end-to-end encryption, pCloud offers a lifetime plan that eliminates monthly payments entirely. If you use multiple cloud storage services, use RecurStop to track all your subscription renewal dates and get alerts before you are charged for storage you are not fully using.
Frequently Asked Questions
Will Dropbox delete my files if I cancel?
Not immediately. When you cancel Dropbox Plus, your account downgrades to Basic with 2 GB of storage. Files over the limit stop syncing but remain on Dropbox servers. You can still access them through the web browser. However, Dropbox reserves the right to delete files on accounts that exceed their storage limit for an extended period. Download everything important before cancelling.
Can I get a refund from Dropbox?
Dropbox does not offer refunds after the trial period ends for monthly plans. Annual plans may be eligible for a refund within 30 days of purchase. If you are still within your 30-day free trial, cancel before it ends and you will not be charged at all. Contact Dropbox support through their help center to request a refund on an annual plan.
What is the difference between Dropbox Basic and Plus?
Dropbox Basic is the free plan with 2 GB of storage and basic file syncing. Dropbox Plus gives you 2 TB of storage, offline access on mobile, remote device wipe, and 30-day version history. For most people, the key difference is storage space. If you only need a few gigabytes, the Basic plan works fine alongside Google Drive or iCloud.
Can I downgrade to Dropbox Basic instead of cancelling completely?
Cancelling your Dropbox Plus subscription automatically downgrades you to Dropbox Basic. There is no separate downgrade action needed. Your account reverts to Basic at the end of your current billing period. You keep your username, login, and files (subject to the 2 GB storage limit). You do not need to create a new account.
How do I back up my Dropbox files before cancelling?
The easiest way is to use the Dropbox desktop app. Make sure all your files have synced to your computer (look for green checkmarks on each file). Then copy the entire Dropbox folder to another location on your hard drive or an external drive. You can also download files directly from dropbox.com by selecting them and clicking Download. For large amounts of data, the desktop sync method is faster and more reliable.